Culture and Values

Culture and Values

Culture and Values

Your personality. Our heritage. The perfect blend.

Expect more than coffee.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We’re a neighborhood gathering place, a part of your daily routine. Get to know us and you’ll see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. 

OUR MISSION

With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection.


OUR VALUES

When we show up at our best, we deliver performance through the lens of humanity. 

Craft
We delight in the rigor of the details—no matter what our job is
 
We learn and teach in the pursuit of growth
 
We deliver excellence with passion and creativity
Courage
We embrace the difficult conversations, with respect, to make us better
 
We pursue audacious ideas beyond our comfort zone
 
We do the right thing, even when it's hard 
Results
We consistently achieve our goals with focus, integrity, and drive
 
We continuously innovate to stay ahead
 
We exceed the expectations of the people we serve
Belonging
We actively listen and connect with warmth and transparency
 
We recognize every person for who they are
 
We treat each other with dignity and care
Joy
We take pride in our work and have fun while doing it
 
We celebrate each other and our wins
 
We create great vibes to bring the best out of others
Partners signing

A culture of inclusion

We're committed to upholding a culture where inclusion, diversity, equity and accessibility are valued and respected. Your entire experience—starting with your application—is designed to be the beginning of an inspirational journey, where you are treated warmly and with transparency, dignity and respect. 
 
We actively hire individuals with disabilities and provide reasonable accommodations and assistive technologies that enable people to do their jobs. Starbucks is committed to offering reasonable accommodation for job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
 
Our many Partner Networks (also referred to as employee resource groups) work to create an inclusive environment across Starbucks representing the broad spectrum of our partner backgrounds.

CORPORATE AND SOCIAL RESPONSIBILITY

Female veteran holding up a green apron with embroidered American flag

Opportunity for all

As a leader in hiring great talent, Starbucks has and will always look to create opportunities for our partners and customers in the communities we serve. Our goals are focused on hiring more Opportunity Youth, refugees, veterans and military spouses. To date, we have hired over 40,000 Veterans and military spouses since 2013.
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Open hands holding a bunch of coffee cherries

Sustainable coffee

Starbucks® coffee is verified 99% ethically sourced. We are working with other industry leaders to make coffee the first sustainable agricultural product. We plan to invest in training and financing for coffee farmers, and providing 100 million coffee trees by 2025.
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Visitor Center building structure in Costa Rica with greenery

Greener retail

Starbucks is building and operating stores with an aim to minimize our environmental footprint with ambitious goals for 2020 and beyond. We plan to build and operate 10,000 greener retail stores, improve the recyclability of our cup and invest in 100% renewable energy.



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Group of partners volunteering to build flower beds

Strengthening communities

Each Starbucks® store is a part of a community, and we’re committed to strengthening neighborhoods wherever we do business. We plan to rescue 100% of food available to donate by 2020 in U.S. company-owned stores and have 100% of our stores worldwide participating in community service annually by 2020.
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Partners having performance and development connection

Training and development

At Starbucks, we are devoted to supporting, engaging and investing in the development of our partners. Our goal is to provide our valued partners with learning opportunities to develop skills, further careers and help partners achieve their personal and professional goals. As a partner (employee) who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and thrive, all while becoming your personal best and being recognized for it. We reward partners who achieve results, live our mission and values and help others succeed.

Explore Career Paths

Retail Stores
Create the Starbucks Experience for our customers
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Corporate Roles
Support our brand’s growth and results
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Manufacturing and Distribution
Produce and ship products that delight customers
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Starbucks Reserve & Princi Production Kitchens
Ignite a culinary career with coffee and craft
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EMPLOYEE SPOTLIGHT

ACCESSIBILITY SUPPORT

Starbucks Corporation is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at applicantaccommodation@starbucks.com.

FOLLOW US TO FIND JOBS

STARBUCKS IS AN EQUAL OPPORTUNITY EMPLOYER

All partners and applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

See More:
Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision (PDF)

Equal Employment Opportunity Policy Statement